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    Home » How College Automation is Solving the Student Experience Dilemma
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    How College Automation is Solving the Student Experience Dilemma

    By Business Leaders ReviewSeptember 10, 2025

    The scene is familiar at universities nationwide: students, pressed for time between classes, facing hour-long wait times for meals, drinks and sweet treats. According to recent reports from campus dining facilities, these wait times can stretch up to 60 minutes during peak periods, forcing students to delay meals until after classes end for the day – an issue that college automation is solving at clever universities across the nation.

    For institutions where 80% of prospective students consider dining options in their college selection process, this presents a critical challenge. The stakes are high: with 90% of students eating off campus at least once weekly and campus dining representing a $16 billion industry annually, universities must adapt to changing student expectations and operational demands.

    The Modern Campus Dining Demand

    “For me, my schedule is really hectic” a student at the University of Indiana told Botrista. “So the fact that it’s so central and quick makes it easier for me.” 

    Recent data shows that 69% of students purchase from campus facilities weekly, yet satisfaction with current options remains a concern. A staggering 58% of students are dining off-campus daily. With 87% of students specifically requesting boba tea additions to their campus dining options, the demand for diverse, efficient beverage service has never been higher.

    College Automation: The Missing Ingredient

    Students are open to new ways of operating, according to students at the University of Buffalo’s campus, which recently installed the new BotristaPro to introduce exciting new drinks.

    “It’s a good idea to have a machine do this stuff not just because it takes the workload off but also it standardizes the drinks”, one student mentioned after his boba tea arrived in just 60 seconds.

    “I have a pretty hectic schedule”, said another from the University of Indiana. “Them having a quick boba here definitely makes things more accessible to me.” 

    Modern automated beverage systems offer compelling solutions:

    20-second drink preparation time

    Consistent quality across all orders

    Minimal training requirements for student workers

    Reduced wait times during peak periods

    Impact on Student Workers

    For student employees balancing work and academics, automation provides crucial support. “It’s already pretty crowded here with everything we serve,” said an employee of Sugar & Spice Cafe in Bloomington, Indiana. “Having everything automated in a single machine makes it easier.” 

    The benefits extend beyond efficiency:

    Simplified training processes

    Reduced stress during rush periods

    More predictable work environments

    Enhanced customer interaction opportunities

    Meeting Modern Student Preferences

    Today’s students expect more than basic beverage options. With boba milk tea leading campus beverage preferences and 73% of Gen Z identifying as “foodies,” automated systems help universities meet sophisticated taste demands without overwhelming staff or resources.

    The Bottom Line for Universities

    The financial implications of implementing a college automation plan are significant:

    Increased on-campus dining retention

    Higher student satisfaction rates

    Improved operational efficiency

    Enhanced competitive advantage in student recruitment

    Looking Ahead by Using Clever College Automation

    As universities compete for enrollment and retention, dining services play an increasingly crucial role in student satisfaction. Automation isn’t just about reducing wait times—it’s about creating an environment where both students and staff can thrive.

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