In a market saturated with complex, expensive, and challenging-to-implement computerized maintenance management systems (CMMS), Click Maint has forged an innovative new direction.

Click Maint was founded on three core principles: simplicity, speed-to-value, and customer-centricity. These principles were established to tackle common challenges with traditional CMMS: low user adoption, long and slow implementations, and overly complicated features.

These values have shaped its product development and fueled its growth and reputation as a next-generation maintenance management solution.

Customer-Centric Innovation at the Core

Click Maint’s philosophy is clear: listen to customers, act on feedback, and deliver value fast. Every enhancement and feature is developed around the principle that users should be able to complete tasks with as few clicks as possible.

The product and development team work under this mandate, ensuring that Click Maint’s software enables maintenance teams to spend more time getting work done and less time inputting data into the software.

A cornerstone of this approach is the Customer Advisory Board (CAB), where clients actively influence the roadmap by suggesting new features and sharing insights on their operational needs. This open channel of communication keeps the product aligned with real-world expectations.

By prioritizing customer voices and embedding their feedback into continuous improvement, Click Maint ensures that its innovation is not driven by assumption, but by authentic user needs.

User Experience as a Guiding Value

At Click Maint, “user experience is everything”. This is not just a slogan; it’s a principle that shapes product design and customer success. Recognizing that maintenance management software often fails due to low adoption, Click Maint has built its platform to feel intuitive and seamless from day one.

The customer success team plays a critical role in this journey. The team ensures high adoption rates across organizations through active engagement, training, and support.

Live communication channels, webinars, and training sessions keep users informed, empowered, and comfortable using the platform. By embedding empathy and responsiveness

into its culture, Click Maint has built customer trust and consistently strengthened adoption rates.

30-Day Implementation Without Compromise

One of Click Maint’s standout promises is its 30-day implementation and training expectation. Unlike legacy CMMS providers that require months of data entry before users can take advantage of the CMMS features, Click Maint flips the process.

Users can activate their account and start managing work orders immediately, even while simultaneously inputting assets, locations, and parts records.

This onboarding approach delivers immediate value. Customers no longer have to wait 60-90 days before processing their first work order or preventive maintenance task.

Instead, they can use the core features of the CMMS from day one, which boosts confidence, accelerates ROI, and eliminates the frustration often tied to long implementations of legacy systems.

Enhancing Field Productivity Through Smart Features

Click Maint understands that most maintenance work happens in the field, not behind a desk. To empower technicians, the platform integrates features designed for ease, speed, and accuracy:

• QR scanning for quick equipment access.
• Voice-to-text updates, eliminating lengthy typing.
• Image attachments allow instant visual documentation.
• Real-time updates, keeping the entire team aligned.

These features reduce paperwork, prevent errors, and make the software feel natural to use during day-to-day tasks. By streamlining field operations, Click Maint boosts both productivity and adoption rates, proving that the easier a solution is to use, the more likely teams are to embrace it.

Modules That Transform Maintenance Operations

Click Maint offers a robust suite of modules covering:

• Work Order and Preventive Maintenance (PM) Management
• Asset and Inventory Management

• Vendor Coordination
• Task Templates and Procedures
• Labor and Cost Tracking
• Interactive Floor Plans and Mapping
• Reporting and Analytics
• Audit Trail for Compliance

Two recent innovations have had a notable impact: interactive floor plans and customizable procedures. Interactive floor plans allow users to view and manage assets directly from building layouts, replacing cumbersome list views with an intuitive visual interface.

Meanwhile, customizable procedures enable organizations to standardize inspection and PM task lists, ensuring consistency with company policies and industry standards.

These modules empower organizations to streamline workflows, enforce compliance, and operate more efficiently.

Balancing Flexibility with Simplicity

Customization is often a double-edged sword with business software. If the application is limited in its ability to be customized, users feel it’s too rigid and doesn’t meet the unique needs of the organization. On the other hand, too much customization is overly complex and overwhelms users. Click Maint strikes the perfect balance.

Its workflows are configurable to match organizational processes, but the interface is kept clean, intuitive, and user-friendly. Focusing on simplicity first and layering customization only where necessary, Click Maint ensures the system remains approachable for everyday users while still powerful enough to support advanced operations. This balance drives long-term adoption while giving teams the flexibility they need to succeed.

Delivering ROI in Record Time

One of Click Maint’s most celebrated strengths is its ability to deliver ROI within months. In reviews, clients regularly highlight the software’s fast implementation and ease of use. On platforms like G2, users consistently note how quickly they are managing work orders, often within the first 30 days.

This speed-to-value is not just a metric; it reflects Click Maint’s core mission: to make CMMS a driver of efficiency rather than a bottleneck. By eliminating barriers to adoption, Click Maint CMMS ensures organizations see measurable results fast.

Scaling from SMBs to Enterprises

Click Maint has become especially popular among small and mid-sized businesses (SMBs) thanks to its affordability, ease of use, and approachable design. However, the company is not stopping there.

Recognizing the needs of larger organizations, Click Maint is steadily building enterprise-grade capabilities such as deeper system integrations, advanced reporting, and scalable workflows. The strategy is clear: grow alongside customers. As organizations expand, Click Maint evolves with them, maintaining its signature simplicity while layering in the sophistication larger teams require.

Customer Feedback as a Growth Engine

Customer feedback is not just welcomed at Click Maint, it is the foundation of product development. Through constant interaction via live chat, training, and advisory sessions, the company gathers real-world insights that shape its roadmap.

This feedback loop ensures features are not built in isolation, but in direct response to user needs. Beyond shaping the product, it has cultivated a culture of empathy and responsiveness, where customers feel valued, heard, and supported.

Over time, this customer-first ethos has become a defining characteristic of the company’s

brand.

The Future: AI, Security, and Smarter Maintenance

Click Maint is investing in technologies that will take maintenance management into the future. Key upcoming developments include:

• AI-driven work order creation allows technicians to create requests simply by speaking into the mobile app.
• Enhanced security measures ensuring greater protection as operations scale.
• Interactive maps and floor plans – giving larger facilities a visual, layout-based management system.

These innovations will strengthen Click Maint’s position as a leader in intuitive, powerful, and

forward-thinking CMMS solutions.

A Future Built on Simplicity and Trust

Click Maint’s rise in the CMMS market proves that software doesn’t need to be complex to be powerful. The company has built a solution that resonates with maintenance teams worldwide by focusing on simplicity, speed, and customer-centric innovation.

From empowering technicians in the field to delivering ROI in record time, Click Maint continues transforming how organizations, from small businesses to large enterprises, manage their operations. As it embraces AI, advanced security, and visual management tools, one thing remains constant: the unwavering commitment to user experience and customer trust.

In a world where many CMMS providers overcomplicate, Click Maint is a partner that makes maintenance management not just efficient, but refreshingly simple.

About Click Maint

Click Maint provides a modern, easy-to-use CMMS (Computerized Maintenance Management System) designed to help organizations streamline their maintenance operations. The platform enables teams to manage work orders, preventive maintenance schedules, asset tracking, and inventory management all in one place.

With powerful reporting and mobile accessibility, Click Maint helps businesses improve efficiency, reduce downtime, and extend the life of their assets. Its customer-first approach ensures organizations of all sizes can quickly adopt and see value from the software.

Company Details

• Company Name: Click Maint CMMS
• Founding Year: 2022
• Office Locations: 21 Discovery Cove, Headingley, Manitoba, Canada
• Official Website: www.clickmaint.com
• Industry/ Sector: Click Maint helps facility and maintenance professionals manage work orders and assets across a variety of industries: manufacturing, food processing, hospitality, healthcare, education, public works, retail, religious institutions, non-profits, and more.

Leader’s Profile

• Name of the Featured Leader: Randall Burrell
• Designation: CEO
• Brief Background & Experience:

Randall Burrell has spent his career building software that makes life easier for teams managing maintenance, assets, and operations. Before starting Click Maint, where he’s now CEO, Randall held leadership roles at Hippo CMMS, TMW Systems, and Trimble, helping grow products and deliver real value to customers in all kinds of industries.

At Click Maint, he brings together his industry know-how and passion for customer success to create a modern, easy-to-use CMMS that helps organizations run smoothly and get more done.

Company Highlights

• Key Services/Offerings: CMMS (Computerized Maintenance Management System)
• Major Achievements or Recognitions: 
  • Software Advice 2024 Front Runners – Click Maint ranked #1 in the facility management software category and #3 in the CMMS software category.
  • Click Maint was awarded the CIO Reviews Top Maintenance Management Software in Canada for 2025.
  • G2.com has recognized Click Maint as a leader in multiple categories related to maintenance and asset management software – recognized for Ease of Use, Fast ROI, Easy Set up, Easy Admin, and Best Customer Support.